How do I contact you with specific questions about a specific jewelry that I am interested in?

We will respond to you immediately to assist you in making the correct decision. Customer Care service is available from 9am to 5pm Pacific Standard Time.  Email us via email address: sale@ktownstyle.com.

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How can I expect the quality of your jewelry?
Our jewelry represents commitment to fine quality and outstanding value at super low prices. Our jewelry has support from our customers through their 100% positive feedback. All our jewelry are Lead and Nickel Free. More specific product and authenticity information about jewelry items may be available by contacting sale@ktownstyle.com.

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How can I be sure my order has been received?
When you enter your payment information and click "Confirm Order" on the final review page, we'll give you an order confirmation number. You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another e-mail to notify you when your order has been shipped. Please email to sale@ktownstyle.com. for tracking number.

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When will my order arrive?

After we have received your payment, we will ship your items within next day.  It will take 1-5 days to arrive your location depends on where you live. If you still have not received your items after shipped items 10days, please let us know by e-mail: sale@ktownstyle.com, then We will follow up.

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Can my order be shipped to different addresses?
Yes. Upon checkout, you will be asked to enter Billing address and Shipping address. These two addresses do not have to match. Please note that the billing address information has to match your credit card information in order to process the payment.

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What your privacy policy for emails?

We respects your privacy. Your e-mail address is totally secure. The only personal information any visitor is asked to provide on this website is name and email address. This information will be used only by us and only to communicate with you. Any personal information collected on this website is specifically and knowingly provided voluntarily by our visitors. For questions concerning the privacy policies of Ktownstyle, please contact us at sale@ktownstyle.com or see our Privacy Policy letter for more detail.

Do you offer wholesale volume discounts?

Yes, Please contact us to for detail: sale@ktownstyle.com

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Dimension of our Jewelry

How do I convert between mm and inch?

• To convert inches to mm - multiply inches by 25.4
• To convert mm to inches - multiply millimeters by 0.0394